Water Usage Information

Why is my utility bill higher than normal?

These items may dramatically increase the amount of water that flows through your meter:

  • Lawn irrigation
    1. Regular or frequent watering of your lawn uses a substantial amount of water. Abnormally hot and dry weather or additional watering of new landscaping, especially sod, results in even higher water consumption. Checking your irrigation settings and making adjustments can help you manage your water use.
      • During the dry months, irrigation systems are the common source of high water usage. Watering times generally double or triple during the dry months compared to the rest of the year. Automated irrigation systems should be checked regularly to confirm they are working properly and have no leaks or broken sprinkler heads. If a sprinkler valve sticks on, it could waste an extremely large quantity of water. The irrigation timer may not be programmed properly; i.e. sprinklers are watering too often and/or too long. Reprogramming may be necessary if the power has been off.
      • Rachio SMART Controllers - Take the guesswork out of watering your lawn. Rachio is the only platform that brings together smart sprinkler control, wireless leak detection, and a powerful app in one easy-to-use system. With Rachio, run your sprinkler system anywhere, anytime, right from your smartphone. Guided schedule creation helps you set up the right watering schedules to keep your yard healthy while avoiding overwatering. Visit https://go.rachio.com/carvercounty/ for details regarding a program offered to City of Carver residents.
  • A toilet that leaks or fails to shut off
    1. You cannot always hear or see a toilet that is running. However, you can still check your toilets for leaks by putting food coloring in the tank. If there is a leak, the food coloring will show up in the bowl.
  • A malfunctioning water softener
    1. Your water softener may be leaking or regenerating improperly. If you notice water on the floor around your softener, you have a leak that will need to be fixed. Sometimes the backwash valve can get stuck, forcing water to be continuously running. Check with your manufacturer or dealer for proper regeneration cycles and instructions on how to correct the problem.
  • A faucet that leaks or drips
    1. Fix any leaking or dripping faucets – the amount of water adds up quickly.

Check your usage:

As a homeowner, you are able to check your meter to calculate your usage at any time. The meter is typically located downstairs or in a utility room, where the water enters your home. You can check this reading periodically to see how much water is running through your meter and what may be causing the usage since your previous reading.  

Water Conservation Resources:

Water Conservation in and Around Your Home:  https://www.h2ouse.org/water-conservation/

100 Ways to Conserve Water:   https://wateruseitwisely.com/100-ways-to-conserve-water/


Additional information can be found in our Utility Billing FAQs.